Quality Specialist
Date: 07-10-2025
- Location: Hoogeveen
- Education level: Associate/Bachelor’s degree or equivalent level of thinking
- Hours: 36–40 hours per week
1. Purpose of the Role
As a Quality Specialist at Miron Violetglass B.V. and Calaso B.V., you are responsible for quality control of incoming goods (glass packaging in the form of bottles and jars up to approx. 2 liters) and associated components. You are also responsible for the thorough validation of customer quality complaints. You help deliver high-end glass packaging that meets stringent requirements from clients in industries such as cosmetics and food.
2. Organizational Position & Interaction
The Quality Specialist reports to the Chief Operating Officer and collaborates with the Procurement, Sales, and Warehouse departments.
3. Role – Key Responsibilities
Incoming Goods Inspection (Inbound Quality Control)- Conduct visual and technical inspections of incoming glass packaging and components
- Assess dimensions, tolerances, breakage, deformation, surface flaws, and glass defects against product specifications
- Check accompanying quality documentation (e.g. certificates, test reports)
- Document deviations in the QMS system and create Non-Conformity Reports (NCRs)
- Collaborate with suppliers on deviations: root cause analysis and follow-up
- Approve or block batches based on inspection results
- Register and analyze customer complaints
- Communicate with account managers about the nature and progress of complaint investigations
- Support or conduct internal investigations (RCA) and sampling
- Validate complaints with objective justification of their validity
- Prepare reports (8D reports, customer-facing feedback) and monitor follow-up actions
- Actively contribute to reducing recurring complaints
- Analyze deviation trends (internal and customer-side) and identify structural issues
- Report quality KPIs such as defect percentages, first-time-right rate, and complaint ratios
- Provide input for supplier evaluations and improvement programs
- Contribute ideas to optimize inspection processes and quality assurance throughout the supply chain
4. Requirements and Necessary Skills & Experience
- Associate/Bachelor’s degree, preferably in quality, process engineering, chemistry, or materials science
- Experience in quality-related work within the glass, packaging, or manufacturing industry
- Familiar with measuring tools, visual inspection criteria (e.g. GPI standards), and quality documentation
- Experience handling customer complaints is a plus
- Experience with Quality Management Systems (QMS) and basic knowledge of ISO 9001 or BRC Packaging
- Detail-oriented and quality-conscious
- Strong analytical and results-driven mindset
- Excellent communication skills, customer-focused, and professional demeanor
- Solution-oriented and able to perform well under pressure, especially in complaint situations
5. Education Level
Associate/Bachelor’s degree or equivalent level of thinking
6. What to Expect
- A specialized role within an internationally operating glass packaging company
- Work with premium brands from industries such as cosmetics and food
- Opportunities for training and development
- Market-based salary, CAO-compliant employment conditions, and a safe working environment
Interested?
Send your application to [email protected] to the attention of Tessa Tamming – van Veluw. We look forward to hearing from you!